Katella Bakery Delivery Policy
- Our normal delivery hours are 7:00 A.M. to 3:00 P.M. Monday through Sunday. Outside of those hours, orders are available for pick-up only.
- We charge $1.00 per mile traveled to the location and back to Katella Bakery. We have a minimum delivery charge of $15.00.
- Our delivery drivers only guarantee the prompt arrival of your order within the quoted window, we will also bring the order inside the building but do not perform setup duties.
- Deliveries are scheduled using a half-hour window.
- Accurate delivery addresses and contact information are a crucial part of offering you the best possible service. Please have your exact delivery location (including building, suite, and room number) ready when you place your order, along with the name and phone number of a contact person who will be present at the location and time of delivery.
Our bakery products are delicate, have no preservatives, and do not travel well when shipped.
Therefore we must decline all requests for shipping. We apologize for the inconvenience this may cause.